Empathy is not enough

Jan 14 JDN 2460325

A review of Against Empathy by Paul Bloom

The title Against Empathy is clearly intentionally provocative, to the point of being obnoxious: How can you be against empathy? But the book really does largely hew toward the conclusion that empathy, far from being an unalloyed good as we may imagine it to be, is overall harmful and detrimental to society.

Bloom defines empathy narrowly, but sensibly, as the capacity to feel other people’s emotions automatically—to feel hurt when you see someone hurt, afraid when you see someone afraid. He argues surprisingly well that this capacity isn’t really such a great thing after all, because it often makes us help small numbers of people who are like us rather than large numbers of people who are different from us.

But something about the book rubs me the wrong way all throughout, and I think I finally put my finger on it:

If empathy is bad… compared to what?

Compared to some theoretical ideal of perfect compassion where we love all sentient beings in the universe equally and act only according to maxims that would yield the greatest benefit for all, okay, maybe empathy is bad.

But that is an impossible ideal. No human being has ever approached it. Even our greatest humanitarians are not like that.

Indeed, one thing has clearly characterized the very best human beings, and that is empathy. Every one of them has been highly empathetic.

The case for empathy gets even stronger if you consider the other extreme: What are human beings like when they lack empathy? Why, those people are psychopaths, and they are responsible for the majority of violent crimes and nearly all the most terrible atrocities.

Empirically, if you look at humans as we actually are, it really seems like this function is monotonic: More empathy makes people behave better. Less empathy makes them behave worse.

Yet Bloom does have a point, nevertheless.

There are real-world cases where empathy seems to have done more harm than good.

I think his best examples come from analysis of charitable donations. Most people barely give anything to charity, which we might think of as a lack of empathy. But a lot of people do give to a great deal to charity—yet the charities they give to and the gifts they give are often woefully inefficient.

Let’s even set aside cases like the Salvation Army, where the charity is actively detrimental to society due to the distortions of ideology. The Salvation Army is in fact trying to do good—they’re just starting from a fundamentally evil outlook on the universe. (And if that sounds harsh to you? Take a look at what they say about people like me.)

No, let’s consider charities that are well-intentioned, and not blinded by fanatical ideology, who really are trying to work toward good things. Most of them are just… really bad at it.

The most cost-effective charities, like the ones GiveWell gives top ratings to, can save a life for about $3,000-5,000, or about $150 to $250 per QALY.

But a typical charity is far, far less efficient than that. It’s difficult to get good figures on it, but I think it would be generous to say that a typical charity is as efficient as the standard cost-effectiveness threshold used in US healthcare, which is $50,000 per QALY. That’s already two hundred times less efficient.

And many charities appear to be even below that, where their marginal dollars don’t really seem to have any appreciable benefit in terms of QALY. Maybe $1 million per QALY—spend enough, and they’d get a QALY eventually.

Other times, people give gifts to good charities, but the gifts they give are useless—the Red Cross is frequently inundated with clothing and toys that it has absolutely no use for. (Please, please, I implore you: Give them money. They can buy what they need. And they know what they need a lot better than you do.)

Why do people give to charities that don’t really seem to accomplish anything? Because they see ads that tug on their heartstrings, or get solicited donations directly by people on the street or door-to-door canvassers. In other words, empathy.

Why do people give clothing and toys to the Red Cross after a disaster, instead of just writing a check or sending a credit card payment? Because they can see those crying faces in their minds, and they know that if they were a crying child, they’d want a toy to comfort them, not some boring, useless check. In other words, empathy.

Empathy is what you’re feeling when you see those Sarah McLachlan ads with sad puppies in them, designed to make you want to give money to the ASPCA.

Now, I’m not saying you shouldn’t give to the ASPCA. Actually animal welfare advocacy is one of those issues where cost-effectiveness is really hard to assess—like political donations, and for much the same reason. If we actually managed to tilt policy so that factory farming were banned, the direct impact on billions of animals spared that suffering—while indubitably enormous—might actually be less important, morally, than the impact on public health and climate change from people eating less meat. I don’t know what multiplier to apply to a cow’s suffering to convert her QALY into mine. But I do know that the world currently eats far too much meat, and it’s cooking the planet along with the cows. Meat accounts for 60% of food-related greenhouse gases, and 35% of all greenhouse gases.

But I am saying that if you give to the ASPCA, it should be because you support their advocacy against factory farming—not because you saw pictures of very sad puppies.

And empathy, unfortunately, doesn’t really work that way.

When you get right down to it, what Paul Bloom is really opposing is scope neglect, which is something I’ve written about before.

We just aren’t capable of genuinely feeling the pain of a million people, or a thousand, or probably even a hundred. (Maybe we can do a hundred; that’s under our Dunbar number, after all.) So when confronted with global problems that affect millions of people, our empathy system just kind of overloads and shuts down.

ERROR: OVERFLOW IN EMPATHY SYSTEM. ABORT, RETRY, IGNORE?

But when confronted with one suffering person—or five, or ten, or twenty—we can actually feel empathy for them. We can look at their crying face and we may share their tears.

Charities know this; that’s why Sarah McLachlan does those ASPCA ads. And if that makes people donate to good causes, that’s a good thing. (If it makes them donate to the Salvation Army, that’s a different story.)

The problem is, it really doesn’t tell us what causes are best to donate to. Almost any cause is going to alleviate some suffering of someone, somewhere; but there’s an enormous difference between $250 per QALY, $50,000per QALY, and $1 million per QALY. Your $50 donation would add either two and a half months, eight hours, or just over 26 minutes of joy to someone else’s life, respectively. (In the latter case, it may literally be better—morally—for you to go out to lunch or buy a video game.)

To really know the best places to give to, you simply can’t rely on your feelings of empathy toward the victims. You need to do research—you need to do math. (Or someone does, anyway; you can also trust GiveWell to do it for you.)

Paul Bloom is right about this. Empathy doesn’t solve this problem. Empathy is not enough.

But where I think he loses me is in suggesting that we don’t need empathy at all—that we could somehow simply dispense with it. His offer is to replace it with an even-handed, universal-minded utilitarian compassion, a caring for all beings in the universe that values all their interests evenly.

That sounds awfully appealing—other than the fact that it’s obviously impossible.

Maybe it’s something we can all aspire to. Maybe it’s something we as a civilization can someday change ourselves to become capable of feeling, in some distant transhuman future. Maybe even, sometimes, at our very best moments, we can even approximate it.

But as a realistic guide for how most people should live their lives? It’s a non-starter.

In the real world, people with little or no empathy are terrible. They don’t replace it with compassion; they replace it with selfishness, greed, and impulsivity.

Indeed, in the real world, empathy and compassion seem to go hand-in-hand: The greatest humanitarians do seem like they better approximate that universal caring (though of course they never truly achieve it). But they are also invariably people of extremely high empathy.

And so, Dr. Bloom, I offer you a new title, perhaps not as catchy or striking—perhaps it would even have sold fewer books. But I think it captures the correct part of your thesis much better:

Empathy is not enough.

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