CEO

Why is there a “corporate ladder”?

pnrj cognitive science, critique of neoclassical economics , , , , , , , , , , , , , , , , , , ,

JDN 2457482

We take this concept for granted; there are “entry-level” jobs, and then you can get “promoted”, until perhaps you’re lucky enough or talented enough to rise to the “top”. Jobs that are “higher” on this “ladder” pay better, offer superior benefits, and also typically involve more pleasant work environments and more autonomy, though they also typically require greater skill and more responsibility.

But I contend that an alien lifeform encountering our planet for the first time, even one that somehow knew all about neoclassical economic theory (admittedly weird, but bear with me here), would be quite baffled by this arrangement.

The classic “rags to riches” story always involves starting work in some menial job like working in the mailroom, from which you then more or less magically rise to the position of CEO. (The intermediate steps are rarely told in the story, probably because they undermine the narrative; successful entrepreneurs usually make their first successful business using funds from their wealthy relatives, and if you haven’t got any wealthy relatives, that’s just too bad for you.)

Even despite its dubious accuracy, the story is bizarre in another way: There’s no reason to think that being really good at working in the mail room has anything at all to do with being good at managing a successful business. They’re totally orthogonal skills. They may even be contrary in personality terms; the kind of person who makes a good entrepreneur is innovative, decisive, and independent—and those are exactly the kind of personality traits that will make you miserable in a menial job where you’re constantly following orders.

Yet in almost every profession, we have this process where you must first “earn” your way to “higher” positions by doing menial and at best tangentially-related tasks.

This even happens in science, where we ought to know better! There’s really no reason to think that being good at taking multiple-choice tests strongly predicts your ability to do scientific research, nor that being good at grading multiple-choice tests does either; and yet to become a scientific researcher you must pass a great many multiple-choice tests (at bare minimum the SAT and GRE), and probably as a grad student you’ll end up grading some as well.

This process is frankly bizarre; worldwide, we are probably leaving tens of trillions of dollars of productivity on the table by instituting these arbitrary selection barriers that have nothing to do with actual skills. Simply optimizing our process of CEO selection alone would probably add a trillion dollars to US GDP.

If neoclassical economics were right, we should assign jobs solely based on marginal productivity; there should be some sort of assessment of your ability at each task you might perform, and whichever you’re best at (in the sense of comparative advantage) is what you end up doing, because that’s what you’ll be paid the most to do. Actually for this to really work the selection process would have to be extremely cheap, extremely reliable, and extremely fast, lest the friction of the selection system itself introduce enormous inefficiencies. (The fact that this never even seems to work even in SF stories with superintelligent sorting AIs, let alone in real life, is just so much the worse for neoclassical economics. The last book I read in which it actually seemed to work was Harry Potter and the Sorceror’s Stone—so it was literally just magic.)

The hope seems to be that competition will somehow iron out this problem, but in order for that to work, we must all be competing on a level playing field, and furthermore the mode of competition must accurately assess our real ability. The reason Olympic sports do a pretty good job of selecting the best athletes in the world is that they obey these criteria; the reason corporations do a terrible job of selecting the best CEOs is that they do not.

I’m quite certain I could do better than the former CEO of the late Lehman Brothers (and, to be fair, there are others who could do better still than I), but I’ll likely never get the chance to own a major financial firm—and I’m a lot closer than most people. I get to tick most of the boxes you need to be in that kind of position: White, male, American, mostly able-bodied, intelligent, hard-working, with a graduate degree in economics. Alas, I was only born in the top 10% of the US income distribution, not the top 1% or 0.01%, so my odds are considerably reduced. (That and I’m pretty sure that working for a company as evil as the late Lehman Brothers would destroy my soul.) Somewhere in Sudan there is a little girl who would be the best CEO of an investment bank the world has ever seen, but she is dying of malaria. Somewhere in India there is a little boy who would have been a greater physicist than Einstein, but no one ever taught him to read.

Competition may help reduce the inefficiency of this hierarchical arrangement—but it cannot explain why we use a hierarchy in the first place. Some people may be especially good at leadership and coordination; but in an efficient system they wouldn’t be seen as “above” other people, but as useful coordinators and advisors that people consult to ensure they are allocating tasks efficiently. You wouldn’t do things because “your boss told you to”, but because those things were the most efficient use of your time, given what everyone else in the group was doing. You’d consult your coordinator often, and usually take their advice; but you wouldn’t see them as orders you were required to follow.

Moreover, coordinators would probably not be paid much better than those they coordinate; what they were paid would depend on how much the success of the tasks depends upon efficient coordination, as well as how skilled other people are at coordination. It’s true that if having you there really does make a company with $1 billion in revenue 1% more efficient, that is in fact worth $10 million; but that isn’t how we set the pay of managers. It’s simply obvious to most people that managers should be paid more than their subordinates—that with a “promotion” comes more leadership and more pay. You’re “moving up the corporate ladder” Your pay reflects your higher status, not your marginal productivity.

This is not an optimal economic system by any means. And yet it seems perfectly natural to us to do this, and most people have trouble thinking any other way—which gives us a hint of where it’s probably coming from.

Perfectly natural. That is, instinctual. That is, evolutionary.

I believe that the corporate ladder, like most forms of hierarchy that humans use, is actually a recapitulation of our primate instincts to form a mating hierarchy with an alpha male.

First of all, the person in charge is indeed almost always male—over 90% of all high-level business executives are men. This is clearly discrimination, because women executives are paid less and yet show higher competence. Rare, underpaid, and highly competent is exactly the pattern we would expect in the presence of discrimination. If it were instead a lack of innate ability, we would expect that women executives would be much less competent on average, though they would still be rare and paid less. If there were no discrimination and no difference in ability, we would see equal pay, equal competence, and equal prevalence (this happens almost nowhere—the closest I think we get is in undergraduate admissions). Executives are also usually tall, healthy, and middle-aged—just like alpha males among chimpanzees and gorillas. (You can make excuses for why: Height is correlated with IQ, health makes you more productive, middle age is when you’re old enough to have experience but young enough to have vigor and stamina—but the fact remains, you’re matching the gorillas.)

Second, many otherwise-baffling economic decisions make sense in light of this hypothesis.

When a large company is floundering, why do we cut 20,000 laborers instead of simply reducing the CEO’s stock option package by half to save the same amount of money? Think back to the alpha male: Would he give himself less in a time of scarcity? Of course not. Nor would he remove his immediate subordinates, unless they had done something to offend him. If resources are scarce, the “obvious” answer is to take them from those at the bottom of the hierarchy—resource conservation is always accomplished at the expense of the lowest-status individuals.

Why are the very same poor people who would most stand to gain from redistribution of wealth often those who are most fiercely opposed to it? Because, deep down, they just instinctually “know” that alpha males are supposed to get the bananas, and if they are of low status it is their deserved lot in life. That is how people who depend on TANF and Medicaid to survive can nonetheless vote for Donald Trump. (As for how they can convince themselves that they “don’t get anything from the government”, that I’m not sure. “Keep your government hands off my Medicare!”)

Why is power an aphrodisiac, as well as for many an apparent excuse for bad behavior? I’ll let Cameron Anderson (a psychologist at UC Berkeley) give you the answer: “powerful people act with great daring and sometimes behave rather like gorillas”. With higher status comes a surge in testosterone (makes sense if you’re going to have more mates, and maybe even if you’re commanding an army—but running an investment bank?), which is directly linked to dominance behavior.

These attitudes may well have been adaptive for surviving in the African savannah 2 million years ago. In a world red in tooth and claw, having the biggest, strongest male be in charge of the tribe might have been the most efficient means of ensuring the success of the tribe—or rather I should say, the genes of the tribe, since the only reason we have a tribal instinct is that tribal instinct genes were highly successful at propagating themselves.

I’m actually sort of agnostic on the question of whether our evolutionary heuristics were optimal for ancient survival, or simply the best our brains could manage; but one thing is certain: They are not optimal today. The uninhibited dominance behavior associated with high status may work well enough for a tribal chieftain, but it could be literally apocalyptic when exhibited by the head of state of a nuclear superpower. Allocation of resources by status hierarchy may be fine for hunter-gatherers, but it is disastrously inefficient in an information technology economy.

From now on, whenever you hear “corporate ladder” and similar turns of phrase, I want you to substitute “primate status hierarchy”. You’ll quickly see how well it fits; and hopefully once enough people realize this, together we can all find a way to change to a better system.

Bet five dollars for maximum performance

pnrj cognitive science, critique of neoclassical economics , , , , , , , , , , , , , , , , , , ,

JDN 2457433

One of the more surprising findings from the study of human behavior under stress is the Yerkes-Dodson curve:

OriginalYerkesDodson
This curve shows how well humans perform at a given task, as a function of how high the stakes are on whether or not they do it properly.

For simple tasks, it says what most people intuitively expect—and what neoclassical economists appear to believe: As the stakes rise, the more highly incentivized you are to do it, and the better you do it.

But for complex tasks, it says something quite different: While increased stakes do raise performance to a point—with nothing at stake at all, people hardly work at all—it is possible to become too incentivized. Formally we say the curve is not monotonic; it has a local maximum.

This is one of many reasons why it’s ridiculous to say that top CEOs should make tens of millions of dollars a year on the rise and fall of their company’s stock price (as a great many economists do in fact say). Even if I believed that stock prices accurately reflect the company’s viability (they do not), and believed that the CEO has a great deal to do with the company’s success, it would still be a case of overincentivizing. When a million dollars rides on a decision, that decision is going to be worse than if the stakes had only been $100. With this in mind, it’s really not surprising that higher CEO pay is correlated with worse company performance. Stock options are terrible motivators, but do offer a subtle way of making wages adjust to the business cycle.

The reason for this is that as the stakes get higher, we become stressed, and that stress response inhibits our ability to use higher cognitive functions. The sympathetic nervous system evolved to make us very good at fighting or running away in the face of danger, which works well should you ever be attacked by a tiger. It did not evolve to make us good at complex tasks under high stakes, the sort of skill we’d need when calculating the trajectory of an errant spacecraft or disarming a nuclear warhead.

To be fair, most of us never have to worry about piloting errant spacecraft or disarming nuclear warheads—indeed, you’re about as likely to get attacked by a tiger even in today’s world. (The rate of tiger attacks in the US is just under 2 per year, and the rate of manned space launches in the US was about 5 per year until the Space Shuttle was terminated.)

There are certain professions, such as pilots and surgeons, where performing complex tasks under life-or-death pressure is commonplace, but only a small fraction of people take such professions for precisely that reason. And if you’ve ever wondered why we use checklists for pilots and there is discussion of also using checklists for surgeons, this is why—checklists convert a single complex task into many simple tasks, allowing high performance even at extreme stakes.

But we do have to do a fair number of quite complex tasks with stakes that are, if not urgent life-or-death scenarios, then at least actions that affect our long-term life prospects substantially. In my tutoring business I encounter one in particular quite frequently: Standardized tests.

Tests like the SAT, ACT, GRE, LSAT, GMAT, and other assorted acronyms are not literally life-or-death, but they often feel that way to students because they really do have a powerful impact on where you’ll end up in life. Will you get into a good college? Will you get into grad school? Will you get the job you want? Even subtle deviations from the path of optimal academic success can make it much harder to achieve career success in the future.

Of course, these are hardly the only examples. Many jobs require us to complete tasks properly on tight deadlines, or else risk being fired. Working in academia infamously requires publishing in journals in time to rise up the tenure track, or else falling off the track entirely. (This incentivizes the production of huge numbers of papers, whether they’re worth writing or not; yes, the number of papers published goes down after tenure, but is that a bad thing? What we need to know is whether the number of good papers goes down. My suspicion is that most if not all of the reduction in publications is due to not publishing things that weren’t worth publishing.)

So if you are faced with this sort of task, what can you do? If you realize that you are faced with a high-stakes complex task, you know your performance will be bad—which only makes your stress worse!

My advice is to pretend you’re betting five dollars on the outcome.

Ignore all other stakes, and pretend you’re betting five dollars. $5.00 USD. Do it right and you get a Lincoln; do it wrong and you lose one.
What this does is ensures that you care enough—you don’t want to lose $5 for no reason—but not too much—if you do lose $5, you don’t feel like your life is ending. We want to put you near that peak of the Yerkes-Dodson curve.

The great irony here is that you most want to do this when it is most untrue. If you actually do have a task for which you’ve bet $5 and nothing else rides on it, you don’t need this technique, and any technique to improve your performance is not particularly worthwhile. It’s when you have a standardized test to pass that you really want to use this—and part of me even hopes that people know to do this whenever they have nuclear warheads to disarm. It is precisely when the stakes are highest that you must put those stakes out of your mind.

Why five dollars? Well, the exact amount is arbitrary, but this is at least about the right order of magnitude for most First World individuals. If you really want to get precise, I think the optimal stakes level for maximum performance is something like 100 microQALY per task, and assuming logarithmic utility of wealth, $5 at the US median household income of $53,600 is approximately 100 microQALY. If you have a particularly low or high income, feel free to adjust accordingly. Literally you should be prepared to bet about an hour of your life; but we are not accustomed to thinking that way, so use $5. (I think most people, if asked outright, would radically overestimate what an hour of life is worth to them. “I wouldn’t give up an hour of my life for $1,000!” Then why do you work at $20 an hour?)

It’s a simple heuristic, easy to remember, and sometimes effective. Give it a try.

The Warren Rule is a good start

pnrj public policy , , , , , , , , , , , , , ,

JDN 2457243 EDT 10:40.

As far back as 2010, Elizabeth Warren proposed a simple regulation on the reporting of CEO compensation that was then built into Dodd-Frank—but the SEC has resisted actually applying that rule for five years; only now will it actually take effect (and by “now” I mean over the next two years). For simplicity I’ll refer to that rule as the Warren Rule, though I don’t see a lot of other people doing that (most people don’t give it a name at all).

Two things are important to understand about this rule, which both undercut its effectiveness and make all the right-wing whinging about it that much more ridiculous.

1. It doesn’t actually place any limits on CEO compensation or employee salaries; it merely requires corporations to consistently report the ratio between them. Specifically, the rule says that every publicly-traded corporation must report the ratio between the “total compensation” of their CEO and the median salary (with benefits) of their employees; wisely, it includes foreign workers (with a few minor exceptions—lobbyists fought for more but fortunately Warren stood firm), so corporations can’t simply outsource everything but management to make it look like they pay their employees more. Unfortunately, it does not include contractors, which is awful; expect to see corporations working even harder to outsource their work to “contractors” who are actually employees without benefits (not that they weren’t already). The greatest victory here will be for economists, who now will have more reliable data on CEO compensation; and for consumers, who will now find it more salient just how overpaid America’s CEOs really are.

2. While it does wisely cover “total compensation”, that isn’t actually all the money that CEOs receive for owning and operating corporations. It includes salaries, bonuses, benefits, and newly granted stock options—it does not include the value of stock options previously exercised or dividends received from stock the CEO already owns.

TIME screwed this up; they took at face value when Larry Page reported a $1 “total compensation”, which technically is true by how “total compensation” is defined; he received a $1 token salary and no new stock awards. But Larry Page has net wealth of over $38 billion; about half of that is Google stock, so even if we ignore all others, on Google’s PE ratio of about 25, Larry Page received at least $700 million in Google retained earnings alone. (In my personal favorite unit of wealth, Page receives about 3 romneys a year in retained earnings.) No, TIME, he is not the lowest-paid CEO in the world; he has simply structured his income so that it comes entirely from owning shares instead of receiving a salary. Most top CEOs do this, so be wary when it says a Fortune 500 CEO received only $2 million, and completely ignore it when it says a CEO received only $1. Probably in the former case and definitely in the latter, their real money is coming from somewhere else.

Of course, the complaints about how this is an unreasonable demand on businesses are totally absurd. Most of them keep track of all this data anyway; it’s simply a matter of porting it from one spreadsheet to another. (I also love the argument that only “idiosyncratic investors” will care; yeah, what sort of idiot would care about income inequality or be concerned how much of their investment money is going directly to line a single person’s pockets?) They aren’t complaining because it will be a large increase in bureaucracy or a serious hardship on their businesses; they’re complaining because they think it might work. Corporations are afraid that if they have to publicly admit how overpaid their CEOs are, they might actually be pressured to pay them less. I hope they’re right.

CEO pay is set in a very strange way; instead of being based on an estimate of how much they are adding to the company, a CEO’s pay is typically set as a certain margin above what the average CEO is receiving. But then as the process iterates and everyone tries to be above average, pay keeps rising, more or less indefinitely. Anyone with a basic understanding of statistics could have seen this coming, but somehow thousands of corporations didn’t—or else simply didn’t care.

Most people around the world want the CEO-to-employee pay ratio to be dramatically lower than it is. Indeed, unrealistically lower, in my view. Most countries say only 6 to 1, while Scandinavia says only 2 to 1. I want you to think about that for a moment; if the average employee at a corporation makes $50,000, people in Scandinavia think the CEO should only make $100,000, and people elsewhere think the CEO should only make $300,000? I’m honestly not sure what would happen to our economy if we made such a rule. There would be very little incentive to want to become a CEO; why bear all that fierce competition and get blamed for everything to make only twice as much as you would as an average employee?

On the other hand, most CEOs don’t actually do all that much; CEO pay is basically uncorrelated with company performance. Maybe it would be better if they weren’t paid very much, or even if we didn’t have them at all. But under our current system, capping CEO pay also caps the pay of basically everyone else; the CEO is almost always the highest-paid individual in any corporation.

I guess that’s really the problem. We need to find ways to change the overall attitude of our society that higher authority necessarily comes with higher pay; that isn’t a rational assessment of marginal productivity, it’s a recapitulation of our primate instincts for a mating hierarchy. He’s the alpha male, of course he gets all the bananas.

The president of a university should make next to nothing compared to the top scientists at that university, because the president is a useless figurehead and scientists are the foundation of universities—and human knowledge in general. Scientists are actually the one example I can think of where one individual trulycan be one million times as productive as another—though even then I don’t think that justifies paying them one million times as much.

Most corporations should be structured so that managers make moderate incomes and the highest incomes go to engineers and designers, the people who have the highest skills and do the most important work. A car company without managers seems like an interesting experiment in employee ownership. A car company without engineers seems like an oxymoron.

Finally, people who work in finance should make very low incomes, because they don’t actually do very much. Bank tellers are probably paid about what they should be; stock traders and hedge fund managers should be paid like bank tellers. (Or rather, there shouldn’t be stock traders and hedge funds as we know them; this is all pure waste. A really efficient financial system would be extremely simple, because finance actually is very simple—people who have money loan it to people who need it, and in return receive more money later. Everything else is just elaborations on that, and most of these elaborations are really designed to obscure, confuse, and manipulate.)

Oddly enough, the place where we do this best is the nation as a whole; the President of the United States would be astonishingly low-paid if we thought of him as a CEO. Only about $450,000 including expense accounts, for a “corporation” with revenue of nearly $3 trillion? (Suppose instead we gave the President 1% of tax revenue; that would be $30 billion per year. Think about how absurdly wealthy our leaders would be if we gave them stock options, and be glad that we don’t do that.)

But placing a hard cap at 2 or even 6 strikes me as unreasonable. Even during the 1950s the ratio was about 20 to 1, and it’s been rising ever since. I like Robert Reich’s proposal of a sliding scale of corporate taxes; I also wouldn’t mind a hard cap at a higher figure, like 50 or 100. Currently the average CEO makes about 350 times as much as the average employee, so even a cap of 100 would substantially reduce inequality.
A pay ratio cap could actually be a better alternative to a minimum wage, because it can adapt to market conditions. If the economy is really so bad that you must cut the pay of most of your workers, well, you’d better cut your own pay as well. If things are going well and you can afford to raise your own pay, your workers should get a share too. We never need to set some arbitrary amount as the minimum you are allowed to pay someone—but if you want to pay your employees that little, you won’t be paid very much yourself.

The biggest reason to support the Warren Rule, however, is awareness. Most people simply have no idea of how much CEOs are actually paid. When asked to estimate the ratio between CEO and employee pay, most people around the world underestimate by a full order of magnitude.

Here are some graphs from a sampling of First World countries. I used data from this paper in Perspectives on Psychological Science—the fact that it’s published in a psychology journal tells you a lot about the academic turf wars involved in cognitive economics.

The first shows the absolute amount of average worker pay (not adjusted for purchasing power) in each country. Notice how the US is actually near the bottom, despite having one of the strongest overall economies and not particularly high purchasing power:

worker_pay

The second shows the absolute amount of average CEO pay in each country; I probably don’t even need to mention how the US is completely out of proportion with every other country.

CEO_pay

And finally, the ratio of the two. One of these things is not like the other ones…

CEO_worker_ratio

So obviously the ratio in the US is far too high. But notice how even in Poland, the ratio is still 28 to 1. In order to drop to the 6 to 1 ratio that most people seem to think would be ideal, we would need to dramatically reform even the most equal nations in the world. Denmark and Norway should particularly think about whether they really believe that 2 to 1 is the proper ratio, since they are currently some of the most equal (not to mention happiest) nations in the world, but their current ratios are still 48 and 58 respectively. You can sustain a ratio that high and still have universal prosperity; every adult citizen in Norway is a millionaire in local currency. (Adjusting for purchasing power, it’s not quite as impressive; instead the guaranteed wealth of a Norwegian citizen is “only” about $100,000.)

Most of the world’s population simply has no grasp of how extreme economic inequality has become. Putting the numbers right there in people’s faces should help with this, though if the figures only need to be reported to investors that probably won’t make much difference. But hey, it’s a start.